Friday, March 20, 2009

Havaianas Recall

A few weeks ago, I read in the news that Havaianas in the US issued a statement to recall some batches of their flipflops. This reason is because the print on the soles has a higher lead content than what is allowed by Federal standards. My first response was to take some action and inquire if I'll be able to exchange a pair that Julia has. But, a friend who had several pairs of recall Havaianas, informed me that the Philippine distributor made an announcement that those purchased in the Philippines are not included in the recalled batch. So, I didn't pursue the exchange.

Today, Havaianas Philippines issued another statement that out of good faith, they will be recalling and exchanging the flipflops included in the recall. I promptly called thier hotline 8958744 and arranged for the exchange. They will need to get information like the size, style, color of the flipflops plus when are where it was bought. Or, you can also fill up details of the flipflops online here. No need to bring your pair of flipflops to any of their stores as they will be arranging for the courier to pick them up at your place. The only downside here is that it will take around 8-12 weeks for you to receive your replacement. But, considering that you won't be using them anyway, its worth taking up. I even requested that they change the flipflops to a bigger size so Julia can still wear them when we receive it.

Incidentally, they have a list of authorized stores where the flipflops should have been bought in order to qualify for the exchange. If you have some Havaianas flipflops at home, you might want to check out if they are included in the recall.

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